LiveAgent

Quality Unit — the same Slovakian company behind Post Affiliate Pro — launched LiveAgent in 2006 as a multi-channel customer support platform. LiveAgent combined live chat, email tickets, phone support, social media monitoring, and a knowledge base in a single unified inbox. While competitors like Zendesk (founded 2007) raised hundreds of millions and went public, Quality Unit bootstrapped LiveAgent to $500k+/month from Slovakia. The product competed on price and feature depth: LiveAgent's pricing started at $15/agent/month versus Zendesk's $50+, making it accessible to SMBs that couldn't afford enterprise support software. LiveAgent grew through reseller partnerships, SEO, and comparison content. With 40,000+ customers in 150+ countries, it became one of the most successful bootstrapped customer support tools globally, running alongside Post Affiliate Pro as part of Quality Unit's independently funded software portfolio.